Privacy Policy for Kaleidoscope Collaborative
Last Updated: January 25, 2026
1. Introduction
Welcome to Kaleidoscope Collaborative ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
By using Kaleidoscope Collaborative, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.
2. Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Register for an account: Email address, password, name
- Create your profile: Profile picture, display name, accessibility preferences
- Write reviews: Review text, ratings, photos (if uploaded)
- Contact us: Any information you provide when communicating with our support team
2.2 Information Collected Automatically
When you use our App, we may automatically collect:
- Location Data: With your permission, we collect your device's location to show nearby accessible places and provide location-based search results
- Device Information: Device type, operating system version, unique device identifiers
- Usage Data: App features you use, pages viewed, time spent on pages, search queries
- Log Data: IP address, browser type, access times, crash reports
2.3 Information from Third-Party Services
If you choose to sign in using third-party authentication services, we receive:
- Google Sign-In: Name, email address, profile picture
- Sign in with Apple (iOS): Name, email address (optional; you may hide your email from us). Sign in with Apple does not use your data for advertising without your consent.
We only collect information that you authorize these services to share with us.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain the App: Create and manage your account, enable core features
- Personalize your experience: Show relevant accessible places based on your location and preferences
- Display your reviews: Share your accessibility reviews with the community
- Improve our services: Analyze usage patterns to enhance features and user experience
- Communicate with you: Send important updates, respond to inquiries, provide customer support
- Ensure security: Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations: Respond to legal requests and prevent harm
4. How We Share Your Information
4.1 Public Information
The following information is publicly visible to all App users:
- Your display name (if you choose to make it public)
- Your reviews, ratings, and any photos you upload
- Places you've reviewed (visible in "My Reviews")
4.2 Service Providers
We share information with third-party service providers who help us operate the App:
- Firebase (Google): Authentication, database hosting, cloud functions
- Google Cloud Platform: Backend infrastructure and hosting
- Google Maps/Places API: Location data and place information
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
4.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes (subpoenas, court orders)
- Government requests
- Protection of our rights, property, or safety
- Prevention of fraud or security threats
4.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption: Data is encrypted in transit using SSL/TLS protocols
- Secure Storage: Data is stored on secure Firebase/Google Cloud servers
- Access Controls: Limited access to personal data by authorized personnel only
- Authentication: Secure password hashing and authentication mechanisms
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
6.1 Access and Portability
- Request a copy of your personal information
- Receive your data in a portable format
6.2 Correction and Update
- Update your profile information within the App
- Correct inaccurate personal data
6.3 Deletion
- Request deletion of your account and associated data
- Delete individual reviews you've posted
6.4 Opt-Out
- Disable location services in your device settings
- Opt out of promotional communications
6.5 Withdraw Consent
- Withdraw consent for data processing where consent is the legal basis
To exercise these rights, please contact us using the information provided below.
7. Location Data
Our App uses location data to provide location-based features:
- Show nearby accessible places
- Provide distance calculations
- Enable location-based search
You can control location permissions:
- Grant or deny location access in your device settings
- Location data is only collected when you use location-based features
- You can use the App without granting location access (with limited functionality)
8. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
9. Third-Party Links
Our App may contain links to third-party websites or services (such as Google Maps). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our App, you consent to the transfer of your information to the United States and other countries where our service providers operate.
11. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your information)
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
13. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
- Sending you a notification (for significant changes)
Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
16. Consent
By using Kaleidoscope Collaborative, you consent to our Privacy Policy and agree to its terms.
© 2026 Kaleidoscope Collaborative. All rights reserved.
Developed in partnership with Boston University Spark!